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Terms of Service

Last updated: 1 January 2025

1. Acceptance of Terms

By accessing or purchasing from apexvista.co.uk you agree to be bound by these Terms of Service and our Privacy Policy. These terms are issued by Apex Vista UK Ltd, 11 Leith Close, Slough, UK. If you do not agree, please do not use our website. These terms are governed by the laws of England and Wales.

2. Eligibility

You must be at least 18 years of age to place an order. By placing an order you confirm that you are 18 or over and that all information you provide is accurate and complete.

3. Products and Pricing

All prices are displayed in British Pounds (£) and include VAT where applicable. We reserve the right to correct pricing errors. In the event of a pricing error, we will contact you before processing your order to offer the correct price or a full refund.

4. Orders and Contract Formation

Your order is an offer to purchase. A contract is formed when we send you an order confirmation email. We reserve the right to refuse or cancel orders at our discretion, including where a product is out of stock, we suspect fraud, or there is an error in product information.

5. Payment

We accept all major debit and credit cards. Payment is taken in full at the time of order. Card details are processed by our PCI-DSS compliant payment provider and are not stored on our systems.

6. Delivery

We aim to dispatch all orders within 1–2 business days. Delivery times depend on your location and the chosen courier. We are not liable for delays caused by circumstances outside our control. Risk in products passes to you on delivery.

7. Returns and Refunds

You have the right to return most items within 30 days of receipt under our Returns Policy. Items must be unused, in original packaging, and accompanied by proof of purchase. Certain hygiene-sensitive products may be excluded. Refunds are issued within 5 business days of receiving the returned item.

8. Intellectual Property

All content on apexvista.co.uk — including text, images, logos, and product descriptions — is owned by Apex Vista UK Ltd or its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Apex Vista UK Ltd's total liability for any claim arising from your use of our website or products shall not exceed the price paid for the relevant product. We are not liable for indirect, incidental, or consequential losses.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts, without prejudice to your statutory rights as a UK consumer.

Questions about these terms?

info@apexvista.co.uk